“If I ignore it, maybe it’ll go away.”
The Essential Communicator
BECAUSE WHEN COMMUNICATION WORKS, REAL CONNECTION HAPPENS.
Ditch the scripts and generic tips and learn a proven framework that transforms how your people prepare for, show up to, and follow through on real conversations.
FIND AN UPCOMING COURSEDOWNLOAD COURSE OVERVIEW
A MODERN FIX FOR THE MOST PERSISTENT PROBLEM IN THE WORKPLACE.
Communication is still the number one challenge in today’s workplace. Why? Because most communication programs are stuck in the past. They’re too long, too complicated, and too expensive. They rarely stick and too often fail to solve real workplace problems. They don’t reflect how conversations actually unfold in today’s teams. And they overlook a key audience: the rising generation of workers.
The Essential Communicator is a 1-day (or ½-day option) modern, highly-effective, research-backed communication training experience designed to change that.
The Essential Communicator reframes what we often label as “difficult” conversations. It helps individuals and teams recognize how they naturally show up (or hold back) in conversations, and equips them with a simple, but powerful framework to communicate more effectively when conversations are essential.
COURSE DETAILS
What You'll Learn
- Reveal your default communication style with the Communicator Profile and how it shapes the way you show up (or not) in conversations.
- Apply the Communicator Framework—Clarity, Curiosity, Courage, and Conviction—to any conversation.
- Learn to reframe conversations by grounding them in your core values and communicating with authenticity.
- Understand why communication breaks down in most organizations
- See how to avoid the conversation traps of assumption, ambiguity, and avoidance.
- Recognize that not all conversations are difficult, but many are essential, and knowing how to approach them is key, especially across generations, levels, and roles.
Program Outcomes & Problems Solved
- Replace outdated communication models with a practical, modern approach built for real-world workplace challenges.
- Close the generational communication gap by aligning new expectations with practical tools and mindsets.
- Reduce breakdowns, rework, and delays caused by one-sided or unclear communication.
- Create confident employees, values-aligned communicators, and those who drive transparency, trust, and better decision-making.
Course Participant & Facilitator Materials
- Participant Guide
- Communicator Profile Assessment
- Reframe the Conversation Guide
- Facilitator Guide & Hub Access
- Course Slides and Videos
COMMUNICATION BREAKDOWN
Despite decades of communications training availability, misalignment, misunderstanding, and mistrust still stall performance and culture.
86
of employees blame lack of effective collaboration or communication as the primary cause of workplace failures.
60
of employees have never received basic communications training.
70%
of employees actively avoid important conversations due to fear or ambiguity.
THE COMMUNICATOR PROFILE
A key part of the Essential Communicator course is the use of the Communicator Profile. This quick assessment sparks instant insight and deeper awareness of communication patterns that reveal your default communication style.
AVOIDER
APPEASER
“I just want to keep the peace.”
CONTROLLER
“Let’s fix this. Fast!”
CLARIFIER
“Let’s make sure we understand. Explain it again.”
THE COMMUNICATOR FRAMEWORK
A modern alternative to bloated communication models, this 4-part approach helps people anchor conversations in Clarity, Curiosity, Courage and Conviction. It’s simple. It’s actionable. And it works in real-world conversations across levels and functions.
DELIVERY & LEARNING OPTIONS
IN-PERSON
Our experts come to you and train your team in-person at a classroom location of your choosing.
VIRTUAL
Our experts train your team from the comfort of their home or office. Ideal for remote teams or limited travel budgets.
CERTIFICATION
You certify a member of your team to become a subject matter expert and train the course within your organization.
”What stood out most about The Essential Communicator program was how quickly our learners got to the heart of how our people show up (or not) in conversations. The Communicator Profile gave us common language and taught us how to ‘reframe the conversation’ which was a mindset shift. The Communicator Framework was simple, easy to implement, and gave our department a shared way to think about how to break down every conversation, from basic one-on-ones to critical moments."
Kim Dabbadie, Director of LearningKaiser Permanente Finance
UPGRADE YOUR COMMUNICATIONS TRAINING.
Learn the skills to lead clearer, more confident, and more connected conversations. Then put them into practice immediately. Secure your spot in an upcoming virtual session.
ATTEND A PUBLIC WORKSHOPREADY TO BUILD BETTER COMMUNICATORS?
Contact us to learn more about the Essential Communicator course today!
